Beyond Supplier Relationship Management

Dr. Marla Phillips

Dr. Marla Phillips


Marla Phillips
Director of Xavier Health
Xavier University



Why do we still have blind spots throughout our incoming supply chain, risks that seemingly cannot be mitigated, poor supply chain performance, and risk to product quality when we have been implementing Supplier Relationship Management for nearly 20 years? 

During this 30-minute webinar, attendees learned the missing piece of the puzzle that they could start addressing immediately. Through five years of work with an FDA/industry team, Xavier University has led the development of the Good Supply Practices (GSPs) that has uncovered three action-provoking new concepts and 12 practical solutions that can be implemented in your company today in a way that makes sense for your organization.  

Questions explored during the webinar were:

  1. What is the missing piece of the puzzle that prevents us from making strides in our supply chain operations?

  2. What are the three new concepts that are action provoking in a way that shifts our paradigm of how we approach our supply chain?

  3. If you had to pick three solutions to share, which ones are they….and what are they?

Marla Phillips (Director of Xavier Health, Leader of the Good Supply Practices Initiative, and former Head of Quality for Merck’s NC facility) will share unforgettable insights in a very engaging way.  Marla has presented this work across the country for four years, and is a sought-after speaker.