Series Description

A 2011 IOM report (“Medical Devices and the Public’s Health: The FDA 510(k) Clearance Process at 35 Years”) recommended that the FDA strengthen post-market surveillance activities in order to better protect patients and to better utilize post-market data. Therefore, the FDA has placed creating a more comprehensive medical device post-market surveillance strategy as one of their top strategic priorities of 2013. 

In an effort to strengthen the industry’s post-market activities, Sharon Kapsch, Chief of the MDR Policy Branch within FDA CDRH’s Office of Surveillance and Biometrics, has helped design this series to provide an intermediate level of understanding to achieve a robust post-market surveillance strategy. There will be six modules covering the following topics in detail:

  • Post-Market Surveillance: An Introduction

  • Complaint Handling

  • MDR

  • Vigilance

  • Corrections and Removals (US) or Recalls (abroad)

  • Overview: Operationalizing Post-Market Surveillance in a Global Company and Panel Discussion

This series is a continuation of our MDR webinar series (also designed by Sharon Kapsch). We highly recommend (but not require) that you watch the MDR series prior to attending the Post-Market Surveillance series in order to achieve maximum value.

Receive a 15% discount for purchasing all six modules!

Expert Faculty

Patrick Caines
Director, Product Surveillance
GE Healthcare

Sharon Kapsch
Chief, MDR Policy Branch, Office of Surveillance and Biometrics
Center for Devices and Radiological Health, FDA

Laurel Macomber
Product Expert

Steve Niedelman
Lead Quality System & Compliance Consultant
King & Spalding

Catherine Ricketts
Nurse Analyst

Richard Roy
Postmarket Surveillance Director
GE Healthcare

(Expert faculty titles and companies may have changed since time of recording.)

Course Introduction

This six-webinar course series will focus on the key aspects of a robust post-market surveillance system including: a broad overview perspective, complaint handling, MDR, vigilance, corrections and removals, and operational strategy. Join FDA and industry experts for this dynamic series that will enhance your post-market system.

Who Should Attend

All functions related to quality and regulatory affairs, with specific focus on all systems that touch post-market surveillance, such as corrective actions/preventative actions, complaints, investigations, and recalls.

Course Certificates

Each participant will receive a Certificate of Completion after each module attended upon the submission of a completed evaluation form. Each participant will receive 0.1 CEU credits per hour of training. Access to webinar/s will be provided upon purchase.

Individual Modules

Video run-times are in parentheses.


Registrants may purchase all six modules at a 15% discount, or may purchase individual modules at $99 each using the links above.

$500 for entire series (includes a 15% discount for purchase of all six modules)

Government Official: $0.00 (must have valid .gov email account)