Join us for this interactive three-part Supplier Quality Virtual Workshop, facilitated by authors of Good Supply Practices for the 21st Century, Viliam Kovac (former VP, Roche Diagnostics), Marla Phillips (former Site Head of Quality, Merck), Jack Solomon (former VP, Allergan), and Cynthia Ipach (President, Compliance Insight):

1.) Strengthen your supply chain performance: Internal Alignment and External Engagement with Purpose!

Monday, October 21, 12pm-2pm Eastern
Changing your supply chain partners is often not a possibility, so how can you strengthen the performance of your existing supply chain? One of the most significant causes of supply chain failure is not understanding and aligning on what you need from a supplier partner to begin with. Learn how to align internally, who to include, and then how to engage your supplier with purpose on an on-going basis to achieve a true partnership relationship that drastically reduces failures.

Tools included: Cross-Functional Team Formation, Internal Alignment on Supplier Requirements, Supplier Engagement, and Communication Strategy

2.) A New Twist on Supplier Quality Risk

Tuesday, October 29, 12pm-2pm Eastern
Find out how you are contributing to the risk of your company and the risk of your supplier, so you can break the cycle of failure. Through the Good Supply Practices, you will use tools in this interactive virtual session to assess a more holistic view of risk that transcends your operations, the supplier’s operations, inherent product risk, material risk, business continuity, and the relationship you have with your supplier. Learn how to increase the confidence in your product quality and reduce your supply chain blind spots today!

Tools included: Supply Chain Risk Management Triage, Self-Qualification, Supplier Assessment, and Material Risk Scoring

3.) The Right Supply Chain for You – Bringing it All Together

Wednesday, November 6, 12pm-2pm Eastern
Too often we assess our suppliers and make supply chain decisions in isolation. Learn how to implement an informed decision-making process that includes holistic data and information from supplier quality, material risk, and self-risk using powerful decision-making tools and processes. Walkaway with a Lifecycle model you can implement immediately. 

Tools included: Holistic Supplier Qualification, Relationship Risk Mapping (in conjunction with information from all tools included in the workshop series) and Lifecycle Management



  • All three Supplier Quality Workshop sessions: $800 (a $100 discount)

  • Individual Workshop sessions: $300 each

  • Government officials: Free (click here to register)

Continuing Education Unit (CEU)

  • To receive a CEU (.2/session), select this option during registration.

Additional Info

  • Cancellation policy: Full refunds will be issued with one week of each workshop session.

  • Please contact Kathy Kircher at or 513-745-3483 for any registration questions.

Good Supply Practices

Through a key paradigm shift discovered by a team of FDA officials and industry experts, the Good Supply Practices (GSPs) attack the true root cause of the supply chain failures your organization has experienced! You now have the power to reduce your organization’s global supply chain disruptions and can advance your career by protecting your organization and the patients you serve. Increase the value of your organization through practical right-first-time solutions that are being used around the world!

To download your free copy of Good Supply Practices for the 21st Century, click here.

Did you know:   

  • Your organization has either unknowingly caused, or could have prevented, every supply chain failure experienced. 

  • It is likely that you only know 15% of your supply chain, leaving you 85% exposed to risk that puts your organization and patients in grave danger.

  • 63% of EMEA companies have experienced supply chain disruptions in the past 12 months that have taken an average of 2.1 months to recover from and have cost $550,000.

  • 60% of product losses are due to the impact of raw material variability on final product performance.

The GSPs provide you and your organization with pragmatic, effective and sustainable tools to overcome global supply chain challenges and reduce potential disasters caused by global supply chain failures.  Increase the success of your business through the GSPs by effectively balancing the often-paradoxical priorities of increasing patient safety, reducing risks, optimizing capacity, increasing product quality, and reducing end-to-end cost in a way that is commensurate with the need.

Learn from the Experts who Developed the GSPs

Throughout the entire series, you will understand why supply chain failures occur and the how to prevent those failures from happening across your global supply chain from the experts who developed the Good Supply Practices (Xavier Health Certified Trainers). This workshop will provide hands-on experience with electronic tools developed by a team of FDA officials and industry experts through the following modules:

  1. Setting the Foundation
    Understand the underpinning paradigm shift that will lead you down a path of establishing a right-first-time supply chain. An overview of discovery will be shared to provide the foundation of “why” needed to effectively implement the Good Supply Practices.

  2. First Things First: Establishing the Right Cross-Functional Teams
    The key to success for your supply chain is to gain cross-functional alignment on the key decisions regarding your product and supplier requirements. Learn a powerful methodology to establish the right cross-functional team for your company and product, which often leads to surprising discoveries that are historically missed. This practical and easy-to-use tool will support your success.

  3. Self-Qualification: Addressing True Root Cause to Your Supply Chain Failures
    Module of the Good Supply Practices discovery is the role your own practices have in the failure of your suppliers.In an effort to address true root cause, this self-qualification process provides meaningful insight on which of your practices might be undercutting your own success. You will be given this powerful tool for immediate use within your company to ensure your supply chain is successful.

  4. Internal Alignment on Material Requirements: Understanding your Product so Your Supplier Can Support Your True Needs
    Through the Good Supply Practices development, it was recognized that companies often do not understand their own product well enough to know what requirements are needed for each material. This material requirements tool will support your ability to work cross-functionally to identify what you believe is critical to your end product. This process will improve your ability to identify the best supply chain partner throughout the lifecycle of the product.

  5. Internal Alignment on Supplier Requirements: Convergence for a Powerful Outcome
    Suppliers have often commented that various functional groups from their clients contact them with disjointed and contradictory demands. The Good Supply Practices include a process for cross-functional alignment on the relative importance of a succinct and robust list of supplier requirements in order to identify the most appropriate supply chain partner for the product and overall business. The power of convergence leads to respectful and sustainable supply chain partnerships end-to-end for ultimate product and patient success.

  6. Communication Strategy for Partnership Strength and Success
    Communication is the key to a successful partnership, but do we know what to communicate, when to communicate, and why we are communicating? Prepare your communication strategy such that your business is protected, your supplier is respected, and the appropriate information is communicated to someone who has the responsibility and authority needed to make timely decisions.  

  7. Holistic Supplier Qualification, For Every Supply Chain Situation
    Making supply chain decisions based on partial information leads to a lifecycle of dreaded discovery. Your company can be set for success through a holistic supplier qualification process based on the outcome of internal alignment on material and supplier requirements, supplier engagement, and verification activities.  Understanding how to manage the outcome is a sign of a mature supply chain process—qualified, qualified with restrictions and why, and how/when to disqualify.

  8. Relationship Risk Mapping and Final Supplier Selection
    Only through an understanding of self and supplier strengths and weaknesses can the best supply chain partner be identified for the needs of your company and the product at hand. Overlaying a map of strengths and weakness from both entities enables you to determine which risks are acceptable, and which risks need to be mitigated—and how. Don’t miss this opportunity to view your supply chain partners in a way you have never seen before, and one that leads to informed supply chain decisions.

About the Workshop Facilitators

Our expert trainers are Xavier Health Certified Trainers, signifying that they played a major role in the development of the GSP solutions.